Application Support Admin

The role:

Reporting to the Manager – IT Operations, the primary purpose of this role is to support the technology solutions and processes that enable the entire development and delivery of OES products and services. The Application Support Admin will be the first line of technical support for all unit development and unit delivery queries with relation to our various LMS. The successful candidate will go on to work in a team with personality and passion, who enjoy what they do, and have the ability to not take themselves too seriously.

About you:

  • Tertiary qualification desirable
  • 2-3 years’ experience within a support role, especially in education related technologies
  • Experience working with LMS – either Canvas or Moodle
  • Basic HTML5, CSS3 & Javascript knowledge
  • Exposure to Jira or similar
  • Experience working with support ticketing systems
  • Ability to communicate effectively with (non-technical) internal stakeholders
  • Demonstrated initiative, flexibility and ability to work under pressure
  • Analytical mind with the ability to diagnose problems and find solutions

Apply now with a cover letter and CV showcasing why you are the right person for this friendly, fun and enthusiastic team!

View on SEEK

Applications close
26 October 2020

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