To be successful in this role, we are looking for someone with the following:

• An authentic person with a story to tell – we believe life experiences add to our ability to work things out, make good decisions and ultimately help our students
• Previous experience in a support role providing excellent support to end user customers (we’re open here, tell us who you’ve supported throughout your career so far)
• A minimum Bachelor level degree (must have completed)
• Obviously, it goes without saying you’ll have great communication and people skills
• A solution focused approach with a pro-active attitude to supporting your customers
• You’ll love being part of a team and contributing to it’s success
• Availability for different shift patterns (see below)

This is a full-time role and you must be available to work shifts. An example of a shift pattern is below

Week 1: 9-5

Week 2: 1-9

Week 3: 9-5

Week 4: 8-4

Week 5: 9-5 with weekend. RDO on either side.

Week 6: 10-6