Student Services Advisor - OES
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Student Services Advisor

Must have skills and experience 

  • Experience working a in Higher Education setting (Tertiary background)
  • Administration experience essential, preferably in Education
  • High level written and communication skills
  • Exceptional customer service skills
  • Responsive and flexible attitude

The role

This role is an initial 12 month contract with view to perm. As a Student Services Advisor you will play a key role in providing the high level student satisfaction that underpins our business.  At the same time this is a fantastic opportunity to develop your skills within a rapidly growing organisation. You will be responsible for a range of functions contributing to the effective enrolment and on-going administration of our students including:

  • Ensuring that all enrolments meet the necessary admission and selection criteria including assessing previous qualifications, visa requirements and course specific information 
  • Providing on-going enrolment support to students and staff regarding fees and course advice
  • Ensuring accurate assessment and processing of all student functions across the life cycle of their course including enrolments, exemptions and course changes
  • Ensuring the accurate recording of student information using the student management systems
  • Resolving queries and problems accurately and in a  timely manner, ensuring all student issues are managed to completion
  • Liaising with other internal teams including Student Advisors, Course Consultants and academic staff

The role requires a high degree of initiative and self-management, and requires someone who thrives in a high performing, customer focused and values based environment. 

Apply now with a CV and cover letter outlining your relevant experience in administration/ working in higher education. 

Application closes 17/09/2021
Australia
Student Services