OES is proud to attract and nurture some of the education sector’s best talent, appreciating the critical role tutors play in the online student experience.
Our online tutors are passionate, experienced and trained in the best practice methods for teaching and assessing online students. Drawing on extensive student feedback insights and emerging models of online and blended facilitation, we ensure the teaching team is able to engage, motivate and support students at all stages in the student journey.
OES has extensive experience in the recruitment, training and management of a high performing and scalable online teaching team. The online environment requires specialist skills, which OES delivers through in-house online training to ensure our impressive network of tutors is positioned to maximise learning outcomes and student success.
As well as being highly credentialed with excellent written communication skills, OES tutors must meet strict standards to pass our training course, demonstrating effective online facilitation and digital learning techniques.
Additionally, our unit and program coordinators oversee and coach our tutoring team, guaranteeing that the quality of teaching support is consistently high.
OES offers extensive experience assessing thousands of students over more than a decade. With an emphasis on assessment for learning, all OES assessments are designed with clear marking criteria that enable our tutors to maintain integrity and equivalence. As well as complying with Accessibility Standards and the global Quality Matters Framework, OES assessments are benchmarked to partner standards and a rigorous review process is undertaken to ensure parity. Within these settings, our tutors are trained to provide students with meaningful, personalised feedback.
Employing and managing online tutors on behalf of our partners, OES provides a superior employment experience to retain and engage these highly skilled and credentialed staff. This includes dedicated communications and professional development for learning delivery specialists.
Creating a high performing teaching team begins with recruiting candidates that demonstrate a connection to our student-centric purpose. While the remote OES workforce is designed to scale quickly to mirror growing student numbers, a student-centric approach is always the priority.
Positive rating for Teaching Quality compared to 77.6% national average.
Positive rating for Learner Support compared to 73.1% national average.
Positive rating for Learning Resources compared to 76.4% national average.
OES partner Swinburne Online performed well above the national average for all Australian universities in the QILT Student Experience Survey (2020).